Frequently asked
How long does shipping take?+
Small items ship in 2–5 business days. Furniture and lash beds are white-glove delivered in 7–14 business days.
Is shipping really free?+
Yes — free standard shipping worldwide on any order over $100 USD.
How do payments work?+
Checkout is powered by Stan.store, a PCI-compliant payment portal. You'll be redirected there to complete payment securely. Afterpay is available at Stan checkout.
Why is it so much cheaper than the big salon brands?+
We source directly from our own manufacturing partners and skip the middlemen. You get the same premium finish — often better — without the boutique markup.
What if it arrives damaged?+
Message us within 48 hours with a photo and we'll ship a replacement or refund immediately, no questions asked.
Do you offer wholesale?+
Yes — email wholesale@lashluxestudio.com for our trade catalog.
Do the beds ship assembled?+
Yes. Every bed is fully assembled at the warehouse, quality-inspected, and delivered in a single crate.
What's your warranty?+
2 years on all furniture and electric mechanisms. 1 year on lighting. Lifetime on hardware.